Frequently Asked Questions
FAQs
Dharti Beej is an e-commerce platform that provides a wide range of high-quality seeds, pesticides for various agricultural needs.
You can place an order by browsing our catalog, selecting the products you need, and adding them to your cart. Once ready, proceed to checkout and complete the payment process.
Yes, creating an account allows you to track your order history, manage your shipping details, and receive notifications about new products and offers.
You can modify or cancel your order within the first 24 hours. After that, the order processing begins, and cancellations may not be possible.
We offer a variety of seeds for farmers.
Yes, all our seeds, pesticides are certified and tested for quality to ensure the best results for farmers.
Currently, we only ship within India, but we are working on expanding our services to international markets.
Yes, we offer special pricing and discounts for bulk purchases. Contact us for more details on bulk order pricing.
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Delivery charges vary based on your location and the weight of the products. You will see the delivery cost at checkout before finalizing your order.
Delivery times depend on your location but typically range between 3-7 business days.
Yes, once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
Yes, we offer COD. All payments must be made online through secure payment gateways.
You can consult the product description for specific details on climate and soil suitability, or contact our support team for personalized guidance.
Yes, We sell fertilizers.
Yes, we use advanced encryption and secure payment gateways to protect your payment information.
We accept major debit cards, UPI, net banking, and e-wallets for secure and convenient payments.
Refunds are typically processed within 5-7 business days after the return is approved.
You can reach our customer support team via email at dhartibeej.official@gmail.com. We are available Monday to Saturday from 10 AM to 6 PM.
Yes, we offer expert advice on seed selection, crop management, and fertilizer use. You can contact our team for free consultation services.
In case of a damaged product, please contact our customer support within 48 hours of receiving the product, and we will assist you with the return or replacement.
You can log in to your Dharti Beej account and update your profile information, shipping addresses, and payment methods from your account dashboard.
Click on the "Forgot Password" link on the login page, and a reset link will be sent to your registered email address.
Yes, you can view your order history in the "My Orders" section of your account.