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What is Dharti Beej?
Dharti Beej is an e-commerce platform that provides a wide range of high-quality seeds, pesticides for various agricultural needs.
How can I place an order on Dharti Beej?
You can place an order by browsing our catalog, selecting the products you need, and adding them to your cart. Once ready, proceed to checkout and complete the payment process.
Do I need an account to place an order?
Yes, creating an account allows you to track your order history, manage your shipping details, and receive notifications about new products and offers.
Can I modify or cancel my order after placing it?
You can modify or cancel your order within the first 24 hours. After that, the order processing begins, and cancellations may not be possible.
What types of seeds are available on Dharti Beej?
We offer a variety of seeds for farmers.
Are your products certified?
Yes, all our seeds, pesticides are certified and tested for quality to ensure the best results for farmers.
Do you ship internationally?
Currently, we only ship within India, but we are working on expanding our services to international markets.
Do you offer bulk purchase discounts?
Yes, we offer special pricing and discounts for bulk purchases. Contact us for more details on bulk order pricing.
How can I stay updated on new products and offers?
Sign up for our newsletter to receive updates on new products, seasonal offers, and discounts directly in your inbox.
What are the delivery charges?
Delivery charges vary based on your location and the weight of the products. You will see the delivery cost at checkout before finalizing your order.
How long does it take for the products to be delivered?
Delivery times depend on your location but typically range between 3-7 business days.
Can I track my order?
Yes, once your order is shipped, you will receive a tracking link via email or SMS to monitor the delivery status.
Do you offer cash on delivery (COD)?
Yes, we offer COD. All payments must be made online through secure payment gateways.
How can I know which seeds are best for my region?
You can consult the product description for specific details on climate and soil suitability, or contact our support team for personalized guidance.
Do you sell fertilizers ?
Yes, We sell fertilizers.
Is my payment information safe?
Yes, we use advanced encryption and secure payment gateways to protect your payment information.
What payment methods do you accept?
We accept major debit cards, UPI, net banking, and e-wallets for secure and convenient payments.
How long does it take to process a refund?
Refunds are typically processed within 5-7 business days after the return is approved.
How can I contact customer support?
You can reach our customer support team via email at dhartibeej.official@gmail.com. We are available Monday to Saturday from 10 AM to 6 PM.
Do you offer agricultural consulting or advice?
Yes, we offer expert advice on seed selection, crop management, and fertilizer use. You can contact our team for free consultation services.
What should I do if I receive a damaged product?
In case of a damaged product, please contact our customer support within 48 hours of receiving the product, and we will assist you with the return or replacement.
How can I update my account details?
You can log in to your Dharti Beej account and update your profile information, shipping addresses, and payment methods from your account dashboard.
I forgot my password. How can I reset it?
Click on the "Forgot Password" link on the login page, and a reset link will be sent to your registered email address.
Can I view my order history?
Yes, you can view your order history in the "My Orders" section of your account.